Call records

Forerunner: ‘Other’ Call records Pt.1

February 12, 2017 Ben Salmon

Please note: This blog will inevitably contain names and numbers which are in all likelihood not related to the case. I include all identified numbers for the sake of thoroughness. If you happen to be one of these names and wish your number removed, please feel free to contact me.
This series of posts will serve in part as a reference section. As such, it will be sterile of interpretation as much as possible, though I will add relevant details about names. As usual, I encourage any feedback, corrections or additional information.
For the most part, I have superimposed names of callers on these documents. Unidentified numbers are either left blank or marked ‘???’. In some cases a blank number is identified in the column on the right, for example on the GNR document, which I will begin with.
It is claimed frequently in the media that the McCanns called the GNR immediately, and they ‘took 40 minutes or more to arrive’. This couldn’t be further from the truth, as the following GNR document shows. While the Tapas group claimed to have gone to reception and called the GNR (Gerry, Russell or other depending on which account we read), they were in fact all in 5A arguing loudly until the GNR were called at – yes – 22:41.

If you are unable to view the image well, please click here for better resolution.

Forerunner: ‘Other’ Call records Pt.2

February 15, 2017 Ben Salmon

Call records less examined, Part 2: Dolfino Phone Box

The Dolphin/Dolfino phone box entered relevance early in the case, as the owners of the Dolfino restaurant both mentioned an unusual man hanging around the phone box in the days leading up to the events of May 3rd. A photofit was drawn up from Dereck Flack’s sighting, and was corroborated by the Marais couple. A photofit was also drawn up from the testimony of Lance Purser, who was describing an individual he saw in the weeks before (likely not the same person).

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I believe I have identified a strong candidate for this efit (with documented link to Gerry), but for now I will continue providing the call data, and circle back to that in a future post. You can read Dereck Flack’s statements here, the Marais couple’s statements here (Adriaan Marais) and here (Lizelle Marais), and the PJ dilligence carried out on the Marais efit here.

I’m sure it need not be said, but remember that these are records from a public phone box, as such the majority of names/numbers here probably are irrelevant. But the testimony of the Marais couple dictates that we should perform dilligences on all these numbers, and particularly those which correlate with their given times.
Only outgoing calls are listed in the files, and only one document. Phone boxes have the facility to be dialled, so where we see very short calls, it is possible they were dialled back. If this occurred, we are not afforded the records here (which is not to say that the PJ wouldn’t have that data).

You will note immediately that rather than ‘unknown’, I have marked one number with an asterisk. This is due to the frequency and specific timing (always around 0055 or 1812-25) of the calls to this number, the calls never exceeding 90 seconds. This is a Lisbon number, and unlisted. I have been told that it could possibly be a governmental department number, or a private number, for instance a diplomat. The only embassy with matching initial 6 numbers is the Senegalese embassy – not enough to make a match. However as it’s a Portuguese number, it’s fair to assume that the PJ could, or did track this number down. Thank you to Isabelle McFadden for this information re the likelihood it’s a diplomatic number. Thanks also to Beatriz Belchior for her recent efforts to help me identify this number, which reached the same conclusion.
Moving forward:
Peter Hember – A native of Bromsgrove who frequently visits Praia da Luz. Works for a cement company based in Worcester. Aside from an unidentified Bristol-area number, his is the only other number dialled more than once, and it is maybe of note that the calls he received were ‘between 1600-1800’, which is the time period Adriaan and Lizelle Marais both made reference to seeing the ‘suspicious man’.
Craig and Helen Richards – A couple in Brentwood. Called once just outside the time period given by the Marais couple.
Hugo Sagres – Likely surf tutor Hugo Figueirido.
Source
Samuel Filipe – Former Algarve resident, now lives in the UK with his English fiance
‘Pmdeloureiro’ – Probably Paulo Maia de Loureiro, a Lisbon resident and former purser at TAP Air Portugal. Long call (21 minutes) and falls within the time period given by the Marais couple. Note that this is not a 100% identification.
EDIT 28/01/18 – With a little more digging in the files, I have confirmed the above in this document.
 
Ricardo Kiki – A Lagos resident, involved with XRX Bmx group. Facebook friend of Wim Bosman (owner of Dolphin restaurant).
Delvira Rosa de Jesus Reis – A resident of Nova Santa Barbara, Brazil.
Amy Tierney (Doncaster) – Amy Tierney’s home number in England. Amy Tierney was the Head of the Baby and Mini clubs at the Ocean Club (Madeleine was in the Mini club). First called at 1711 for just 2 seconds, before two later calls (4 seconds, then 5 mins 54 seconds) which sandwich a call to Amy’s mobile number. It would be fair to intimate that these calls are inter-related.
Amy Tierney – An 11 second call to Amy Tierney’s mobile number. Note this is an English mobile number. As mentioned, this call falls between the 4 second call to Amy’s Doncaster home and the 5 mins 54 seconds call to the same. There is less than a minute’s gap between all three of these numbers being dialled. Amy’s statements make no mention of calls earlier in the evening, and some of the nanny’s statements imply that she later knew which child was missing in short order.
Amy’s interviews
Additional
I felt the Bristol number may be of some relevance given that it was also dialled on the 3rd (as well as the 1st). As I noted above, the number is a Bristol one. I was only able to find one mention of a Bristol resident who worked at the Ocean Club, that being Steve Carruthers, who was informally interviewed according to the files, at the same time people such as Chris Unsworth and Alice Stanley (sailing instructors) were interviewed. He now works as a Physics teacher at a Bristol grammar school.
Source
Next up, I will begin presenting the data from the Ocean Club call records. These are over multiple sheets so please bear with me as I present them, it will take some time to do so.

https://h42a.wordpress.com/2017/02/15/forerunner-other-call-records-pt-2/

‘Other’ Call Records Pt. 3

February 21, 2017 Ben SalmonGNR, Madeleine McCann, Ocean Club, PJ

 
In what will likely be the last piece I do on external call records (lest my eyes start glazing over), I will finish by looking at the records afforded us in the files regarding Ocean Club phone traffic.
It should immediately be noted that even though this was an ‘off season’ period of time, there were still a significant amount of people in the resort, and likewise a lot of traffic is ‘noise’ so to speak. Many calls will be business related – whether relating to excursions/activities, provision of food from the supermarket,  administrative calls, utilities etc.
There are also a lot of extensions within the resort, so without further information, it is not ever completely fair to assume where exactly a call originated. Bear in mind the following from the files in this;

The search for the detail of this number was done on the main telephone number, which is a DDI with 100 extensions and therefore only the communications made via operator appear as number 282771000, all the others are on the main number 2827710.

Source
With the above in mind, I will also make clear calls that take place during the time periods that Madeleine was reported to have been collected/dropped off at the creche.
As there are five sheets to go through, I will take these in order. As always, I request/encourage any and all corrections, feedback or further information on anything presented here (especially unidentified numbers). And as mentioned in Part one, if you see your number here and wish it removed, I can adjust the post in future if you contact me. This series of blogs is intended for reference, not invasion of privacy.


 
 
Lagos Marina Fax – This is an interesting one to begin with. Quoting from the Lagos Marina website;

Incoming mail will be accepted if addressed c/o Marina de Lagos – Edifício da Administração, 8600-780 Lagos, Portugal.
The name of your yacht must be clearly indicated.

Source
This implies that any business with the Marina would regard a single vessel. The PJ investigated what yachts were docked at the time (and contrary to media reports, the ‘Fun Too’ was tracked down and bore no mystery). To my knowledge, there has been no mention of a link between any OC guest and ownership of a yacht. It bears mention here that Kate McCann singled out a yacht in the Lagos Marina (the Shearwater) asking the PJ to investigate it based on a friend’s vision. It too was ruled out. Kate later asked a friend to pray for Madeleine at the marina.
Of course, all of these things could be extraneous to the specific faxes, but there is every reason to make sure. As well as early on the 3rd, there is also a fax there around 07:09 on the morning of the 4th.
Boavista Golf/Antonio Castelo – Antonio Castelo is ‘Director of Golf’ at the Boavista course. This specific number is ascribed generally to the course, but is also attributed to him personally.
Source
Parque da Floresta Golf Resort Fax – Two numbers, both appearing to be ascribed to fax facilities at the Parque da Floresta resort. The number ending 0055 is more specifically golf course related, whereas the other is more generally the resort. The phone number ending 0054 is similarly for the golf course. Parque da Floresta is West of Praia da Luz, at Vila do Bispo.
Source
Telepac Assistencia – A helpline for the ISP company now known as SAPO.
Source
‘STC Supplies’ East Midlands – A curious entry, this number being ascribed to a Nottingham property which advertises businesses online, either STC Supplies (simply stating ‘tools’), or ‘Commercial Microwave Services’, which while having a different number ascribed, still has the same address. I was unable to find company records or even websites/advertisements for either of these. Nottingham is 27 miles from Rothley.
Credito Agricolo Luz – Fax and phone calls to CA Bank.
Source
Ocean Country – A former sister company of the Ocean Club, so to speak. Ocean Country is a high-end estate agency. Run in part by ‘Murat lookalike’ Angus Symington.
Optico/Mamede & Son – This number is ascribed to both ‘Oculista da Luz’ and ‘Mamede & Filho’. In fact they are one and the same, ‘Mamede Optico’, and located on Rua Direita.
Source
A Cegonha, Boutique Bebe e Pre Mama – Here we have two very short calls (15 seconds and 29 seconds) to a baby boutique store in the Lisbon municipality of Vila Franca de Xira.
Source
Cristina Rio – I have only been able to source the name.
Edit 03/04/18 – the number in fact belonged to Vitor Manuel de Jesus Santos in 2007. Source
Thomas Cook – Holiday operator.
Mark Warner Holidays – Holiday operator.
Ana Matias (RE/MAX) – A RE/MAX realtor.
Source
Ciclolagos – Advertised as offering mechanic services/sporting equipment. Business does not seem to be active any more, or has moved.
Source
DVLA Driver Enquiries – UK DVLA Driver Enquiries.
Source
Gascan – Energy company.
Source
EDP – Energy company.
Source
Jose Monteiro & Filho Lda – Company selling fuel.
Source
British Vice Consulate, Portimao – The information provided in the sourced link is of interesting reading. This call was made around 1404 on the 3rd. It lasted just under three minutes. Given the information on their website, their number is not much use unless there is some kind of emergency or bereavement. However, we must qualify this with the fact that this was 2007, we werent all walking around with google in our pockets. It is entirely possible that the call to the Consulate was an errant one, its duration reflecting this as the ‘correct number’ for whatever issue was passed on.
Source

 
 
Taxi Praia da Rocha – Taxi service for Praia da Rocha, which is literally South of Portimao.
Dr. Eduardo Brandao OR Ferro Perreira – This one has been a headache. Most searches turn up the number as Ferro Perreira, a gynaecologist/obstetrician based in Faro. However if you search the number with ‘Truecaller’, you get Dr. Eduardo Brandao, a vascular surgeon based in Lisbon. It is possible that Dr. Brandao previously worked at/ran the building which Ferro Perreira now does, but I have not been able to verify this either way.
It should be noted that Catriona Baker stated she saw Madeleine McCann dropped off at the creche at 1445, and this short (one minute) call comes at 1457. Nowhere in her published interviews does Cat ever mention seeing Maddie again – instead just saying Kate ‘went to get her’. If this was really the last mentioned independent sighting of Madeleine (and we must allow for the fact that the Portuguese interviews are only summaries, thus may miss a lot), then this call in theory could be very important.
Sources: Ferro Perreira Eduardo Brandao
Oceanico Group – An Algarve based golf resort company, with events curated by members of the Symington family, hence linked with the ‘Ocean’ name.
Source
Bounceroo – Another oddity – despite the cartoonish name, a glance at Bounceroo’s website reveals them to be an above average quality party, catering, wedding, event etc organising company. Based in Norwich. No discernable links that I can find.
Source
‘Ocean Luisa’ – Likely OC receptionist Luisa Coutinho.
Source
Latincom Pt. Albergaria Artesanato – I have not been able to surmise much about this location, only confirm that it is in Odiaxere. It is/was either a hostel or craft store.
Regaldino Bodiao/C.R.R Informatica e Servicos lda -A general IT store. Call lasts 2 mins 48 seconds. Possibly relevant if someone in the resort was asking how to wipe computer records, but again this would require followup to confirm.
Source
Chris Critchlow – Chris was a secretary for Mark Warner until 2014. A tight band of three calls are made to him (home, then mobile twice), none exceeding 25 seconds in length. The nature of these calls should be ascertained.
Source
Ze Joao – No details ascertained. Possibly the ‘Ze’ mentioned in Jeronimo Salcedas’ rogatory.
TV Cabo Lisbon – A communications company, similar to Virgin or BT, offering tv, internet, phone etc. Now known as NOS (also Zon in the interim). Thank you to Beatriz Belchior for clarifying this for me.
Source
Via Directa – Albufeira based travel agents.
Source
Luis Barros – Barman at Millenium restaurant. His statement makes reference to a call informing him of the events, but no mention of the earlier (21:21:55) call he received, also from the OC.
Source
GNR – Guarda Nacional Republicana, see Part One
Jeronimo Salcedas? – Outspoken Tapas barman. Made references in his rogatory to later phonecalls. This is not a verified identification, but based on an educated guess. Number is confirmed in files.

Source
EDIT 22/04/18: The number 01256363155, previously marked as ???, is a landline assigned to ‘Mr and Mrs Reap’ according to this pdf. This is a Basingstoke address, and OC guest Colin Donald Reap is based in Basingstoke, so it’s fair to assume it’s his number. It is interesting to note that while the Mark Warner arrival lists state that their booking was for three people, including their 3 year old daughter, every run sheet lists just 2 people in their apartment, even after they extended their stay by a week. There are 2+1 listed on their sole Tapas evening (05/05), though, and they don’t appear to have used the creche at all.
+351913420534 Belongs to Tiago Rocha Barreiros

 
 
Gordon Spence – Currently Head of Customer Services for Mark Warner.
Source
Igreja de Santa Maria (Portimao) – Church in Lagos. Who was calling the Lagos church at 0432, and why?
Source
Bruna Lourenco – I have been unable to find an individual by this name, however I did confirm this is NOT Nuno Lourenco’s wife, as her name is Birgit.
Rui Cruz/Aviludo Rui Octavio – I was unable to find further information on this name.
Ricardo Velho Martins – As above, I couldn’t find anything solid enough to warrant mention.
Ines Lopes – Former editor of the ‘Algarve Resident’.
Mark Rawcliffe – Commercial Director of ‘Algarve Resident’
Source
Fotozoom/Manuel Gameiro Silva – Photographic equipment.
Source
Silvia Batista – Head of Maintenance and Services at Ocean Club.
Source (interview)
Info – Number is assigned to the word ‘Info’, but with no small hint of irony, I am unable to find any information about the number.
‘Nik Dick’ – Another example of an unhelpful name being assigned. At a stretch it could be a nickname for Nicky Gill, but just as easily could be short for a name like Nick Richards. As such need more information to make any judgments.
Phillip Worral Solicitor – Lancashire based solicitor.
Source
Policia Judiciaria Portimao – Policia Judiciaria in Portimao
 

 
 
Transmarsil/Refrige Fax – Another confusing entry. Either the fax number for ‘Transmaril‘, a Loule based haulage company, or ‘Refrige‘, also based in Loule, which deals with soft drinks like Coca Cola.
Alexandra Soares – Algarve based Property solicitor.
Source
Social Services Centre Lagos ‘Centro de Assistencia Social Lucinda Anino dos Santos’ – An establishment founded in the 1920’s, providing support and education for underprivileged youths.
Source
Baptista – The supermarket chain.
Source
Jinny Harman – Villa Management company.
Source
‘Dulce Ar D Rio’ – Unknown
John Hill – Ocean Club manager. Despite his role he appears to have only been formally interviewed in June. Hill maintained contact with Gerry McCann into the end of August. Strangely, Hill’s number was listed as unidentified, while his wife’s number was on record.
Source (interview)
The Sovereign Group – ‘Company Formation’ in Portugal. This call was on May 4th. Quoting from their website, they offer;

OUR PRINCIPAL SERVICES INCLUDE:

• FISCAL REPRESENTATION FOR– INDIVIDUALS AND COMPANIES
  
• FISCAL NUMBER APPLICATIONS
  
• PERSONAL TAX CHECK UP
  
• THE SOVEREIGN PORTUGUESE PROPERTY PURCHASE PLAN
  
• MUNICIPAL PROPERTY TAX PAYMENTS (IMI)
  
• PROPERTY TRANSFER TAX (IMT)
  
• PROPERTY HEALTH CHECK UP
  
• CAPITAL GAINS TAX
  
• WEALTH TAX and INHERITANCE TAX
  
• TAX REVALUATION OF PROPERTY
  
• NON HABITUAL RESIDENCY STATUS
  
• GOLDEN RESIDENCY
  
• DECLARATION OF TOURIST RENTAL INCOME
  
• ALOJAMENTO LOCAL – TOURIST LETTING REGISTRATION
  

Source
Faro Airport – Faro Airport.
Ken Gillespie – Glasgow area code, no other information to hand.
Bom Dia Actividades Maritimas – Boat trips from Lagos.
Source
Avelino – Unknown.
Jose Novo – Local resident of Lagos.

 
 
Craig Mayhew – Then UK Operations Manager for Mark Warner. Flew out to the resort in short order if the run sheets are accurate (booked in under ‘Mahye’ since May 4th according to May 5th run).
Source
Silves GNR – These are odd calls. They are made at around 1500 on May 3rd, and via operator,  but rather than local GNR, Silves GNR are called, twice. I have seen no mention of earlier events at the resort involving GNR, much less 15 minutes after Cat Baker last gave a time to seeing Madeleine. Geographically, Silves is further from Luz than Portimao. Have these calls been explained?
Batista & Batista – Batista supermarket.
 
Now, bearing in mind the following creche sheets (for whatever you consider them worth), here are calls condensed down into the time periods Gerald or Kate were said to be at the creche dropping off or picking up the children:
 
 

 
Given the obvious impossibility of these times being accurate, I will afford 15 minutes either side of the times in/out. So, 0855-0925, 1210-1240, and afternoon 1430-1505, 1715-1745.
 
And that is that. I hope these reference blogs will be of use to the reader, if not right now, then down the line as pieces fall into place. I am still considering which area to tackle next, with tackling the Marais efit being the most likely next up. Feedback is, as always, greatly appreciated…

https://h42a.wordpress.com/2017/02/21/other-call-records-pt-3/
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Related CMOMM links for discussion:

The tapas phone autopsy

The Phone Records according to santacoloma