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Online Store back open

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Re: Online Store back open

Post by gbwales on 17.01.14 16:03

shop.findmadeleine.com is simply a subdomain of findmadeleine.com - it's not actually a different domain. It's hard to imagine why that would provide any issues, even porting the whole thing from a domain to a subdomain the overall payment gateway would remain identical as far as I know as it would be domain based.

I still can't see any reason for the huge gap in trading, the Google Checkout matter sounds pretty feeble as an excuse - and there's no reason to remove simple Donate buttons that go to Paypal.

Anyway.... Who knows with this lot! nah

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Re: Online Store back open

Post by aquila on 17.01.14 18:32

With many thanks to Enid O'Dowd for her latest analysis of the Fund accounts.

Here is a snip with regards to the online store[color:f142=000000] taken from the latest analysis

[color:f142=000000][color:f142=000000]http://www.mccannfiles.com/id475.html


[color:f142=000000][color:f142=000000]"There have been rumours in recent weeks that the Fund was closed. They arose for two reasons; firstly because the online store page of the official website was unavailable for seven weeks, thus making it impossible to donate over the entire Christmas period, and secondly because of claims that the bank was no longer accepting donations to the Fund over the counter and others that the bank account itself was frozen.

At the time the online store was withdrawn, the company was using Google Checkout, rather than PayPal, to process payments. The changeover, which occurred on 19 April 2013, saw a range of donation buttons of pre-determined value, from £1 to £100, added to the online store page. Just a month later, on 20 May, Google announced they would be retiring their Checkout payment system, thus allowing merchants six months time to put an alternative in place. It seems clear, from what followed, that for those six months the site webmaster took no decisive action. Thus, in the week before Google Checkout was due to be retired, on 21 November, the company was left with no option but to remove the online store from the site. Google had not offered a replacement product but did recommend an alternative payment processor, Braintree Payments, who stated they could integrate their payment system in an hour. Inexplicably, it took a further seven weeks for the store and donation button to reappear.

It remains a mystery why no decision was made to simply revert to PayPal at the time Google Checkout was retired, even if only a stop-gap basis to maintain donations. The companies PayPal account must have remained active because the German version of the Find Madeleine site was still accepting payments by that method, even when the online store had been withdrawn from the three other language versions of the site.

On 9th January 2014, the online store was relaunched, both on the official site and also on a new standalone site at [color:f142=000000]http://shop.findmadeleine.com/
. The new site rather curiously contains 'sign in' and 'register' buttons, which the site defends by stating that it 'helps us make your shopping experience easier'. A peculiar claim given there are only six products for sale, on one page! Unless there is a long term plan to introduce an extensive catalogue of Madeleine merchandise, this would seem to be little more than an exercise in collecting personal details. But for what purpose?"

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